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DRUG CONTROL ADMINISTRATION

OFFICE OF THE ASSISTANT DIRECTOR, DRUGS CONTROL ADMINISTRATION, KHAMMAM

TOLL FREE NUMBER : 1800-599-6969

  1. SERVICES OFFERED BY DRUGS CONTROL ADMINISTRATION DEPARTMENT:

    1. InformationonlicensedBloodBanks.
    2. InformationonBannedDrugs.
    3. Informationonpricesofnotifieddrugs.
    4. Informationondrugsaboutcontra-Indications,dosesetc.
    5. Complaintsonservicesofchemistsanddruggists.
    6. Complaintsonqualityandadversereactionsofdrugs.

 

  1. OUR SERVICE STANDARDS:

We have set the following Targets/Standards/Response time for delivery of services byourdepartment.

 

S.No. ITEM OF WORK TARGETED RESPONSETIME
 

1

 Information

onlicensed bloodbanks

 Oneday/

visitwww.dca.telagana.gov.in
 

2

 Information

onbanneddrugs

  

Immediate/visitwww.cdsco.nic.in
 

3

 Information

onpricesofnotified drugs

  

Twodays/visitwww.nppaindia.nic.in
 

 

4

 Information

on drugs about contraindicationsdosesetc

  

Two days/ visithttp://www.nlm.nih.gov/bsd/pmresources.html
 

 

5

 Complaints

on services of chemists andDruggists

  

15daysforLocaldealer30daysforoutstationdealer
 

 

6

 Complaints

on quality and adverse reactionsofDrugs

  

Result will be communicated to you after receipt of Qualityreport

 

Inrespectoftheaboveinformation/ComplaintscanbelodgedattheconcernedDrugsInspectors.

  1. NORMS SET FOR THE DISCHARGE OF FUNCTIONS:

 

S.No. Function / Service Time frame
1 Grant of Sale Licenses 14 working days
2 Retention of Sale Licenses 14 working days
3 Effecting change in existing sale licenses 14 working days
4 Recommending for Grant/Retention of Licenses to Central Licensing Authority, Delhi with respect to Blood Banks 14 working days after Joint Inspection with CDSCO

 

FOLLOWING GUIDELINES ARE FOR YOUR SAFETY AND HEALTH

 

  1. Consult qualified Doctor and use drugsa sperhisadvice only.
  2. Purchase medicines from licensed medical shop and insist for bill.
    1. In case of Non-availability of any drug, please inform nearest officer of Drugs ControlAdministrationfortakingfurtheraction.
    2. Look for the date of expiry and price printed on the label of the drug and if anydiscrepancyisfound,please reporttousfortaking necessaryaction.
    3. Inform details on any adverse drug reaction you have come across on the use of anydrugtousforinvestigationimmediately.
      1. Showthedrugpurchasesbyyoutoyourdoctorfor verificationand guidance.
      2. Destroyallcontainersofusedmedicinesalongwiththeirlabels.
      3. Keepmedicinesoutofreachofchildren.
      4. Storemedicinesproperlyasper thedirectionsgiven onthelabel.
        1. Citizen has right to get the drugs/cosmetics analyzed on cost by Government AnalystaspertheDrugsandCosmetics Act.
        2. Aggrieved citizen can institute prosecution against any erring dealer/ManufacturerundertheDrugs andCosmetics Act.
        3. Don’t accept medicines labeled as “Physician’s Samples “: “Govt. Supply not fortheSale“fromanymedical shop.

 

Clarification:

  1. OuroperationsarerestrictedtoAllopathicDrugsandCosmetics.
  2. Noactionwillbetakenonanonymouscomplaints
  1. Availability of forms and information: for Check lists and forms please visitwww.dca.telangana.gov.in
  2. Guidance and help can be obtained from the concerned Asst. Director or DrugsInspectors.

In cases any further follow-up and for suggestions to improve the services, where you feelnecessary,please contactthefollowingoffice:

Director General, Drugs control Administration, Vengalarao Nagar, Hyderabad-500038; Tel No. 040-23713563,fax:040-23814360,e-mail:dg_dca@telangana.gov.in,dcatelangana@gmail.com

 

HOW YOUCANHELPUSTO HELPYOUBETTER?

 

  1. Follow the guidelines given under the drugs and cosmetics Act, 1940 and Rules thereunder.
  2. Associate Drugs Control Administration in meetings of professional Organizationslike IPA,BDMAetc.
  1. ApplyforRenewaloflicensesintime.
  2. Whiledispensingdrugsagainstprescription,consult thedoctorincaseofdoubt.
  1. Incaseofdoubtonqualityofdrugsorcomplaintfromcitizens,informtheconcerned area DrugsInspector.